Frequently Asked Questions
Everything you need to know about your Footgear experience.
How do I determine the right shoe size for me?
We provide a comprehensive size guide on each product page. We recommend measuring your foot from heel to toe and comparing it to our chart, as sizing can vary slightly between athletic and formal styles.
What is Footgear's return policy?
We offer a 30-day return policy for all unworn footwear in its original packaging. Please ensure the soles are clean and free of scuffs to qualify for a full refund.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your new pair sooner.
Are your leather products ethically sourced?
Yes, Footgear is committed to sustainability. We partner with tanneries that follow strict environmental protocols and ethical labor practices to ensure high-quality, responsible fashion.
How should I care for my new shoes?
Care instructions depend on the material. For suede, use a specialized brush; for leather, we recommend a damp cloth and quality conditioner. Avoid machine washing unless specified on the product tag.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout based on your specific location.